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Monitoring and Maintenance

How Much Are Your Solar Panels Saving You? Find Out!

Sure, your solar panels look pretty and shiny sitting on your roof, but how do you know that the solar energy technology is actually working? As part of our installation package, OneRoof Energy also includes one of the best solar panel warranty packages in the biz. We also install a monitoring system that allows you to see exactly what your solar panels are up to each day.

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Watch Your Panels Work From Your Computer Or Phone

If you are in front of a computer you can log into your customer account to see exactly how much energy your panels are producing. You can also download our cool app, mORE Power and track your panels from your smart phone or tablet even while on the go.

Download mORE Power App (iOS) Download mORE Power App (Android)
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What Can You Monitor?

Whether you log into our monitoring website or download the mORE Power app, our solar energy technology allows you to see:

  • How much power your solar panels generate
  • Easy-to-understand charts and graphs
  • Environmental Impacts

Change the dates to see how your energy production this month compares with last month or the same month last year. This information can help you make smart energy choices that will protect your wallet and the planet.

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The OneRoof Panel Surya Warranty

You aren’t the only who cares about the performance of your solar panels. One of the things that sets OneRoof Energy apart from our competitors is that we have a performance guarantee. We also provide a full warranty on all the parts of your solar energy system as well as continuous performance monitoring*.

If we notice that your panels aren’t performing up to our expectations, we will send a technician out to fix the problem. It may be that a switch was turned off, something is blocking the solar panels, or the inverter needs to be reset. Whatever the problem, we will take care of it as part of our worry-free solar panel warranty at no charge to you.

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Customer Care Line

If you ever have any questions about your solar panel performance, monitoring, or solar energy technology, you can call our dedicated customer care team for personalized assistance. You can also learn more by visiting:

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Our trained energy consultants are standing by to answer your questions about solar electricity.

(855) 697-2348

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“We’re happy we chose OneRoof Energy as our solar provider. Knowing how much we are going to be saving on electicity in 25 years, makes going solar an easy decision.” — Talley Family

SunDollars Referral Program Agreement

                This SunDollars Referral Program Agreement (“Agreement”) is between OneRoof Energy, Inc. (“ORE”), a Delaware corporation at 4445 Eastgate Mall, Suite 240, San Diego, CA 92121 and you (“Referral Source”, together with ORE, the “Parties”), for certain referral fees in connection with residential solar systems.

               THIS AGREEMENT IS EFFECTIVE UPON YOUR ACKNOWLEGEMENT THAT YOU HAVE READ, ACCEPT AND AGREE TO ADHERE TO THE TERMS AND CONDITIONS CONTAINED HEREIN.

                Referral Source may be in contact with residential homeowners with an interest in residential solar products. ORE is in the business of financing residential solar systems through its financial products. ORE has agreed to offer certain referral fees to the Referral Source in exchange for qualified residential solar system leads.

                In consideration of the foregoing, and for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows:

  1. Defined Terms.

               “Countersigned” means a PPA that has been signed by a Homeowner that constitutes a Qualified Lead in accordance with the requirements of this Agreement, and is subsequently reviewed and signed by an authorized agent of ORE and is not subsequently cancelled or terminated.
               “Homeowner” means person(s) who hold legal title to the Residence that is contained in a Lead.
               “Interconnection” means the time at which ORE, in its sole and absolute discretion, turns on the System after ORE receives permission to operate the System from the local utility having jurisdiction over such System.  
               “Lead” means all of the following information of the owner of a Residence who has expressed an interest to the Referral Source in learning more about the installation of a System at such Residence: the full name, phone number, email address, and the street address of such Residence.
               “Qualified Jurisdiction” means certain zip codes within states in which ORE offers residential solar financing products (currently, California, Massachusetts and New York) which shall be communicated to the Referral Source from time to time; provided that ORE reserves the right to amend the Qualified Jurisdiction without prior notice to the Referral Source.
               “Residence” means a single family residence located in a Qualified Jurisdiction.
               “Termination Date” means the one year anniversary of the Effective Date.

  1. Referrals; Qualified Tiers; Qualified Referral Fee.

               (a)   From time to time, the Referral Source may choose to transmit Leads to ORE (name, phone number, email address and address of Residence of the Homeowner).
               (b)   ORE shall contact the Homeowner to set up an in-person meeting (the “Site Visit”). Subject to the Homeowner’s cooperation, ORE, through its representative shall determine if (i) the Homeowner’s Residence is a single-family, owner-occupied residence, (ii) based on the estimated average monthly electric energy usage provided by the Homeowner as evidenced by recent electric utility bills, the estimated average monthly electric utility bill for such Residence is not less than $125.00, (iii) the Homeowner satisfies ORE’s credit requirements as determined by it in its sole and absolute discretion, and (iv) a System can be installed on the Homeowner’s Residence in accordance with the applicable requirements and guidelines (including those of ORE and/or its installers) in effect from time to time. If a Site Visit occurs and clauses (i) and (iv) are determined to be true, the applicable Lead will be a “Qualified Lead”. ORE shall notify Referral Source if a Lead does or does not constitute a Qualified Lead within 10 calendar days (the “Qualified Lead Notice”).
               (c)   ORE shall pay the Referral Source up to $550.00 in the aggregate for each Qualified Lead, dependent upon which Tier (as defined below) the Referral Source belongs to, and subject to the payment milestones (the “Payment Milestones”) below. If Referral Source has previously provided to ORE between 1 and 3 Qualified Leads, he or she shall belong to Tier 1 (“Tier 1”) and if Referral Source has previously provided 4 or more Qualified Leads, he or she shall belong to Tier 2 (“Tier 2”).

 

 

Tier

Payment Milestones and associated Qualified Lead Fees

Site Visit occurs and Lead determined to be a Qualified Lead

Countersignature

Interconnection

Tier 1

$0

$250 payable within 15 days following the end of the month upon which Countersignature occurs

$250 payable within 15 days following the end of the month upon which Interconnection occurs

Tier 2

$50 payable within 15 days of the end of the month upon which the Site Visit Occurs and the Lead is determined to be a Qualified Lead

$250 payable within 15 days following the end of the month upon which Countersignature occurs

$250 payable within 15 days following the end of the month upon which Interconnection occurs

                The amount of the Qualified Lead Fee is subject to change from time to time in the sole discretion of ORE.
               (d)   If any information regarding a Lead is reasonably determined by ORE in its sole discretion as having been previously received by ORE from any other source (including from internal ORE sales, marketing or lead generation efforts), ORE shall have no obligation to take any action with respect to such Lead and such Lead will not be deemed to be a Qualified Lead.

  3.  Modifications. ORE reserves the right to amend the Agreement, its prices, and any aspect of the program in its sole and absolute discretion. Amendments shall be effective 7 days of posting on the Company’s official website. Amendments shall not apply retroactively to conduct that occurred prior to the effective date of the amendment. The acceptance of any benefits under the Agreement constitutes acceptance of all amendments.

  4.  Term; Termination
               (a)   This Agreement begins on the Effective Date and terminates on the Termination Date without further action by either Party.
               (b)   Either Party may terminate this Agreement at any time and for any reason or no reason upon written notice to the other Party.

  5.  Relationship of Parties; Expenses. The Parties shall not be deemed in a relationship of partners or joint venturers by virtue of this Agreement, nor shall any Party be an agent, representative, employee, trustee or fiduciary of the other. Each Party shall be fully responsible for the expenses it incurs during the performance of this Agreement.

       Entire Agreement. This Agreement is subject to ORE’s full terms and conditions and privacy policy available on ORE’s website.

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