Have Questions?
Here are some of the questions we get asked a lot. And, of course, if there’s something else you’d like get answered or talk with us about, feel free to contact us.
Will it work on my type of roof?
Yes. No matter what kind of roof you have – tile or asphalt, flat or pitched – we have a system that’ll work for you.
How does billing work?
Every month, you will receive a statement from OneRoof Energy. We even make it easy so you never have to worry about sending in a payment, thanks to our automatic bill pay options. Since you will still be getting some of your energy from the utility company, you will continue to receive a bill from them, based on your lower usage.
How long is the lease agreement and can I buy the system if I want?
The agreement is for 25 years. And yes, if you’d like to buy it, you’ll have buyout options starting in the 7th year, for the amount specified in your agreement.
What if my system isn’t working properly?
We’ll take care of any maintenance or repair issues. As part of our performance guarantee, we continually monitor the performance of the system 24/7, and we service and maintain the system at no cost to you for the entire length of the agreement. If there are any problems caused by normal wear and tear with the system, we repair or replace it… at our expense, not yours.
What happens if I sell my house at some point?
You have a couple of options. You can transfer the agreement to the new owner; after all, there’s a very good chance the buyer of your home will want to continue enjoying the benefits of solar (and it’s probably one of the many things they like about your house). Assuming they meet our credit requirements, the solar payments simply get transferred over to them. Another option: at any time starting in the 7th year of the agreement, you can purchase the system outright and pass on the investment to the new buyer by including it in your home’s selling price.
What happens at the end of the lease agreement?
You can do one of three things. You can either purchase the system, decide to extend your solar agreement for additional years, or simply ask us to remove the system. It’s entirely up to you.
Have more questions? Just ask!
Contact us 855.697.2348
As Featured In . . .
OneRoof Energy®, one of the nation’s fastest growing residential solar finance providers, announced today that it has entered into a $30 million development financing arrangement with major shareholder Hanwha Group, a FORTUNE Global 500 company with revenues in excess of $88 billion.
Morgan Stanley, MySolar℠ invest in OneRoof Energy’s solar financing programs, taking company to more than $200 million in total funding
Web-based platform SunOpps and iPad app SunOpps Lite helping dealers to increase efficiencies, accelerate and automate sales process
Supervisor Ron Roberts Joins OneRoof Energy, Industry Nonprofit GRID Alternatives for Pre-Earth Day Event; Dignitaries Energize Donated Solar Electric System Saving Homeowners 75 to 90 Percent a Month in Electricity Costs
